CONFIRMATION

Getting excited for your stay? Us too! Here's the scoop.

DEPOSIT POLICY

A deposit of one night’s room and tax is taken at time of booking. Any remaining balance for your stay is collected 72 hours prior to arrival.

CANCELATION POLICY

If you need to cancel, you must do so 24 hours prior to your arrival date for a refund of your deposit. Any cancellation received within 24 hours of check-in will result in a forfeit of the first night’s stay deposit with refund of any additional deposit taken. Groups/room blocks must follow the contracted cancelation policy.

CHECK-IN & CHECK-OUT
Check-in is 3 p.m. and check-out is 11 a.m.

FRONT DESK HOURS

Our Front Desk is open 24/7, so we’re always here when you need us. Stop by anytime for assistance, local recommendations, or a late-night snack. Need help after hours? Give us a call or text at 602.607.1243 and our team will be happy to assist you.

HOUSEKEEPING
We like to keep things squeaky clean around here! Our management team personally inspects every room after our amazing housekeeping staff cleans to perfection. Mid-stay cleaning service is not available on a daily basis, but please text the front desk if you are ever in need of a quick touch-up or fresh linens.

DOGS

We welcome furry friends! A $50 fee per pet, per stay will apply. Any damage or excessive mess left behind may incur additional charges.

SMOKING POLICY
Please note, smoking or vaping is not permitted in our rooms ($250 fee applies).

RISE EXPERIENCE FEE
The fee of $29 nightly plus tax includes:

​parking

​ WiFi

​ homemade popsicle at check-in

​ next-day priority poolside lounger at Lylo